Medical Cannabis Associate

Job description:
Medical Cannabis Associates are essential to providing a welcoming, safe, and educational patient experience at Harvest Cannabis Dispensary, one of Arkansas’s 40 licensed medical cannabis dispensaries. Frequently referred to as “Bud Tenders”, they are a critical part of Harvest’s in-store team. In particular, Medical Cannabis Associates play an essential role in assisting leadership in administrative, compliance and operational functions within a fast-paced, closely regulated retail environment. Medical Cannabis Associates must demonstrate passion for cannabis and must be motivated to continually develop and expand their knowledge-base to ensure they can help educate and guide patients towards beneficial medical cannabis products. As a Medical Cannabis Associate at Harvest, you will champion the beauty and wonder of the cannabis plant, while promoting a work environment that is positive, customer-oriented and compliant within the guidelines of the Arkansas Medical Cannabis rules and laws and company policies.

Responsibilities: 

• Consistently provide an exceptional patient experience; 
• Onboard patients and capture mandatory documents based on state regulatory requirements; 
• Answer telephone calls, schedule appointments as necessary, and support any other administrative functions; 
• Provide support for regulatory audits; 
• Ensure compliance with all regulatory and internal policies by adhering to and upholding a culture of accountability; 
• Accurately utilize point-of-sale system; 
• Adhere to standardized operational procedures including safety & security protocols; ● Inspire customer confidence 
• Continually develop and maintain cannabis product knowledge; 
• Develop a clear understanding of the Arkansas Medical Cannabis Program and Federal Laws regarding cannabis; 
• Comply with all security and legal requirements; 
• Ensure a well-maintained and welcoming dispensary environment; 
• Arrive as a team player ready to take on any duties assigned by the Manager. ● Consistent maintenance of a clean and organized sales floor;
• Promote responsible product consumption and responsible service and, if necessary, discreetly notifying appropriate managers of concerns and observations; ● Develop and maintain brand loyalty among patients. 

Qualifications: 

• Strong work ethic; 
• Compassionate patient service approach; 
• Must have reliable mode of transportation; 
• High school diploma or GED; 
• College experience preferred; 
• At least 2-years of experience working in retail, hospitality, or health care organization (references required); 
• Ability to cultivate long-term customer relationships; 
• Previous experience working in a fast-paced environment; 
• Excellent communication skills; 
• Passion for customer care and thirst for cannabis knowledge; 
• Basic computer skills, familiarity with point-of-sale systems, and cash handling experience; 
• Strong attention to detail; 
• Ability to professionally problem-solve; 
• Must be a Team Player; 
• Availability to accommodate scheduling expectations including weekends, evenings, and holiday shifts; 
• Must be at least 21 years of age; 
• Must pass a thorough internal and external background check including a criminal history check by the State Police and FBI; 
• Must obtain a Registration Identification Card from the Arkansas Alcoholic Beverage Control. 

Please send a resume AND cover letter if interested in this position. 

Note: A qualifying applicant must successfully complete a 90 day evaluation period. 

Our company is committed to equal employment opportunity (EEO) principles and will consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, physical or mental disability, veteran's status, citizenship status. 

Job Types: Full-time, Part-time 

Salary: From $15.00 per hour 

Benefits:

• Employee discount 
• Flexible schedule 
• Paid time off 

Shift: 

• Day shift 
• Night shift 

Weekly day range: 

• Monday to Friday 
• Weekend availability 

Application Question(s): 

• Are you 21 or older? 
• Have you or will you submit the required resume and cover letter with this application? Education: 
• High school or equivalent (Preferred) 

Work Location: In person